Membership Service Admin Assistant

De Montfort Students' Union (2024-25)

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• Provide support to students by responding to queries regarding procedures, regulations, and troubleshooting, as well as signposting to relevant resources.

• Assist with Hub shifts, offering hands-on support to students.

• Collaborate with coordinators across all three memberships teams (Voice, Advice, and Opportunities) to ensure smooth operations.

• Maintain and update spreadsheets to track and manage student data.

• Create and curate Room Bookings, ensuring all events are scheduled accurately.

• Utilize internal software like MSL for data management and coordination.

• Manage databases, maintain records, and organize files to ensure easy access and efficient workflows.

• Provide administrative support for multiple events, including the Welcome Fair, Student Council, and Part-time Jobs & Volunteering Fair 2024.

• Engage in copywriting, writing newsletters, responding to emails, and managing general correspondence.

Bar & Events Supervisor

De Montfort Students' Union (2024-25)

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• Manage and oversee staff to ensure smooth and efficient service delivery during events and bar operations.

• Take responsibility for the operational management of events, ensuring all aspects run on time and within budget.

• Deliver exceptional customer service, addressing any issues and ensuring a positive experience for attendees.

• Coordinate event logistics, including setup, equipment, and transportation, to guarantee flawless event execution.

• Maintain clear and effective communication with staff, event coordinators, and other stakeholders to ensure alignment on event goals.

Student Ambassador

De Montfort University (2024-25)

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• Representing the university in a professional, accurate, and empathetic manner to prospective students and their influencers.

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  Conducting campus tours for visitors, showcasing key facilities and offering insight into the student experience at DMU.

• Creating and maintaining a welcoming atmosphere for visitors to the university.

• Staying updated with new information provided by Principal Student Ambassadors and university staff to ensure accurate messaging.

• Identifying and referring enquiries to appropriate authorities when necessary for further assistance.

• Representing DMU at Open Days and experience days, engaging with prospective students and promoting the university’s offerings.

• Providing support during Clearing operations, assisting prospective students both in person and via phone.

• Offering clerical and administrative support to the Marketing Department as required.

  Supervising small groups of under-18s during summer schools and other university events.

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Marketing & Administrative Assistant Placement Year

Careers Team (2023-2024)

• Project managing various initiatives, including the official Careers Team Radio Show, Careers Hub Advertisement, and placements promotional videos.

• Organising key events such as the Placements Graduation 2023, ensuring all logistics and schedules are in place.

• Updating and managing spreadsheets, databases, and internal websites to maintain accurate records and streamline workflows.

• Utilizing My Gateway Admin and other admin tools for event coordination and job advert management.

• Collaborating with the wider Careers Team to support recruitment and placement efforts.

• Providing exceptional customer service by completing Careers Hub shifts, assisting students with their career development.

• Managing the ADH Placements inbox, addressing student queries via phone and email in a timely and professional manner.

• Receiving a 2.1 on my placement report, detailing the achievements and experiences from my placement year.

• Designing marketing materials, including posters and social media graphics to promote placements and events.

• Supervising volunteers during multiple shoots, ensuring efficient use of time and resources.

Assistant Radio Producer

BBC Asian Network (2022-2023)

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• Supported the development, management, and creation of content across a variety of platforms, ensuring high-quality output.

• Ensured content met the BBC's first-class standards, with thorough research and accuracy in line with audience needs and expectations.

• Ensured compliance with BBC editorial, technical, design, and accessibility standards, while adhering to BBC Health and Safety policies.

• Directed and coordinated resources in a fast-paced, high-pressure production environment.

• Ensured BBC output reflects the diverse needs of its audience.

• Applied a variety of specialist production skills in a multi-skilled, collaborative setting.

• Used in-house software such as Starstruck and Dira to create and edit montages for on-air content.

• Coordinated and communicated effectively with presenters and producers to ensure seamless show execution.

• Managed phone-ins and social media audience interactions, increasing engagement and participation.

• ​Worked on the Breakfast time slot with Noreen Khan’s slot and DJ Smash Bengali.

Film Coordinator (Frontrunner)

Film Leicester (2022-2023)

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• Answered and directed phone calls, emails, and inquiries to ensure efficient communication.

• Managed correspondence with website users, filmmakers, and industry professionals, maintaining professional relationships.

• Drafted and edited documents, reports, and emails, ensuring clear and concise communication.

• Managed calendars, scheduled meetings, and coordinated appointments to ensure smooth operations.

• Maintained databases of contacts, submissions, and website content for easy access and efficient management.

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  Created and published social media content to promote Film Leicester’s activities and engage the community.

• Attended weekly meetings with stakeholders to discuss updates, progress, and future initiatives.

• Promoted filmmaking across Leicestershire, supporting local talent and expanding the film community.